How can I contact Transunion?

Transunion can help resolve any issues regarding manual verification, report discrepancies, concerns regarding the screening report, or other matters directly related to the application and screening report. 

Contact Information for Screening Disputes 

Phone: 1-800-230-9376

Email: TURSSDispute@transunion.com

Contact Information for Manual Verification of an Application

Phone: 800-916-8800

Contact Information for General Support

Phone: 833-458-6338

Hours of Operation for General Support

Monday-Friday: 6:00 AM -5:00 PM PT

Saturday & Sunday: 7:30 AM-4:00 PM PT

 

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